Thank you!

I hope this finds you well and you're enjoying your images!

I just wanted to check in to be sure that everything looks good with your order and that you’ve got everything you need from me. It was such a pleasure working with you and I love thinking of the photos we took being a part of your family for years to come.

Downloading your files:

Once you've received the link to download your chosen images, I'd encourage you to do that immediately.

The process is simple: use the down arrow in the upper right corner of your gallery - click on that and the system will walk you through the download process. The images will download as a zip file, which you can double-click on to expand. I suggest you make a second copy of the files, then save the two copies to two different locations - I generally recommend that one copy be saved to an easily accessible drive (either on your computer or on an external hard drive), and that the other get saved to the cloud (Dropbox, Google Drive, etc.).

Printing your images

While everything that I offer in my store is printed and framed in professional labs and guaranteed to be beautiful and last a lifetime, I also recognise that you may want to print your images yourself, and thanks to those digital image files, you absolutely can!

I recommend

ProAm Digital for local (Newcastle) printing Pixel Perfect and Brilliant Prints for online prints.

For an online Print & Framing, I recommend Frame Fox

Photo Books, I recommend Once Upon

Be sure to upload the original files you downloaded, not copies. The files you receive from me should allow you to print up to 20x30" at minimum.

I don’t recommend Kmart, Big W, Harvey Norman etc if you want your prints to last, I recommend a professional lab that prints with archival inks and papers so they last forever.

Thanks again, thank you for choosing to work with me. I hope I get to see you again soon!

All my best,

Jess